Webinars & Events

Latest

Webinars & Events

Apr 29, 2025

Building CX Influence: Simple Steps to Executive Buy-In

Sam Chandler shares how CX leaders build a personal brand, earn credibility with data and win executive buy-in.

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Webinars & Events

Feb 18, 2025

From Cost Center to Profit Engine: A CX Leader's Blueprint

Camila Ferreira shares four lessons for moving CX from a cost center to a growth engine, starting with speaking the language of the board.

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Webinars & Events

NOV 2023

From a House in Palo Alto to the NYSE: Leading Product from Zero to a Billion

Bill.com's SVP of Product on what product leadership requires at each revenue stage, from the first $1M to life as a public company.

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Webinars & Events

OCT 2023

Scaling Product: The First 180 Days as a Product Leader

Fleetio's VP of Product on how new product leaders should spend their first 180 days: lead with context and earn authority by joining the team.

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Webinars & Events

SEP 2023

Using AI to Boost Community Building and User Engagement

Yelp's Head of Product for Contributions & Community on using AI and behavioral economics to get more users to contribute, without losing trust.

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Webinars & Events

AUG 2023

From Product Leadership to the C-Suite

Cision's VP of Product Management on the product skills that carry over to the C-suite, and the gaps to close on the way there.

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Webinars & Events

JUL 2023

Scaling Feedback Loops Across the Product Development Lifecycle

GitHub's Director of Product Ops on the four parts of a feedback system that scales: collect, aggregate, qualify and use.

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Webinars & Events

JUN 2023

Problem, Solution, Review: Product Discovery with Julia Rudge

Miro's Julia Rudge on how to pick the right discovery method for each risk, so continuous discovery returns more than it costs.

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Webinars & Events

MAY 2023

Product Ops: Everything Everywhere All at Once

Bumble's Product Operations Lead on how Product Ops can cover everything without losing focus: therapist, detective, then coordinator.

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Webinars & Events

APR 2023

Using Data & Insights to Build a Strong Product Strategy

Chris Butler and Adam Thomas on building a product strategy anchored in data that can prove you wrong, and revisiting it when signals change.

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Webinars & Events

Mastering Stakeholder Influence in Product Management

Adrienne Tan and Akahsha Edwards on how product managers build stakeholder influence through trust, self-awareness and data stories.

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Webinars & Events

Building More Effective Product Teams in Times of Layoffs

Product and Product Ops leaders on how lean product teams prove business impact: outcome-focused discovery, scrappy methods and the right tools.

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Webinars & Events

Data-Driven Product Management Beyond Product Analytics

Product leaders from Momentive and Intercom on going beyond product analytics: pair the what from usage data with the why from customers.

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Webinars & Events

How to Use Customer Feedback in Product Management

Product leaders from Intuit and Jetson on capturing customer feedback and turning it into product decisions, in software and hardware.

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Webinars & Events

Building a Continuous Product Discovery Program with Docusign, LinkedIn, and Zapier

Product leaders from Docusign, LinkedIn and Zapier on making continuous discovery a team habit, and knowing when to move to delivery.

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Services Marketplaces

Financial Services

Webinars & Events

Rethinking QA in Financial Services: From Scorecards to Outcomes

How KOHO Connects Quality to Customer Experience, Performance & Retention

Customer Experience Doesn't Follow Your Org Chart

The CX Stack Reset: Keep, Cut, or Double Down?

Building CX Influence: Simple Steps to Executive Buy-In

From Cost Center to Profit Engine: A CX Leader's Blueprint

From a House in Palo Alto to the NYSE: Leading Product from Zero to a Billion

Scaling Product: The First 180 Days as a Product Leader

Using AI to Boost Community Building and User Engagement

From Product Leadership to the C-Suite

Scaling Feedback Loops Across the Product Development Lifecycle

Problem, Solution, Review: Product Discovery with Julia Rudge

Product Ops: Everything Everywhere All at Once

Using Data & Insights to Build a Strong Product Strategy

Mastering Stakeholder Influence in Product Management

Building More Effective Product Teams in Times of Layoffs

Data-Driven Product Management Beyond Product Analytics

How to Use Customer Feedback in Product Management

Building a Continuous Product Discovery Program with Docusign, LinkedIn, and Zapier

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