We provide you with an unvarnished view of your customer’s experience with your brand and products so that you can make informed decisions. All powered by AI-generated insights.Request a Demo
Birdie’s AI-powered solution allows brands to have a single view of consumers, experts and influencers, all in a single place, and to view live reports with different combinations. It also goes from a broad view to anything as specific as what consumers are saying about an aspect of your product versus your competitor.
Birdie analyzes the sources that most influence your customers. We extract, clean, and structure all the useful data, generating real-time actionable product insights that allow you to develop better marketing and product strategies.
Birdie uses its powerful crawlers to collect all the relevant data from different channels across the buying journey, such as social networks, discussion forums, customer feedback platforms, and e-commerces.
All the content is carefully cleaned, analyzed, and structured into datasets by our AI frameworks.
Each dataset is further broken down into business KPIs and organized in granular attributes created according to their relevance, frequency, sentiment, and recentness.
Once Birdie has drilled down and found the most relevant attributes regarding products, personas, behavior, buying experience, and customer service, we use our NLP-based technology to generate easy-to-use dashboards.
With time, Birdie starts to learn and identify patterns and changes to discover trends and bring insights that can quickly be exported to systems of execution like Marketing Automation Tools, Ad Buying Tools via our API.
We go deep! Birdie drills down and gets to the details. Understand everything about your product and your competitors’ in the most granular and detailed way.
Real-time and all-the-time! Birdie is constantly extracting and processing content from the sources that most impact you, ensuring you never miss a beat.
Turning data into action! Birdie transforms noisy information into granular insights and recommendations that are easy to act on.
We listen to all sources that matter to your business. We are listening to consumers, experts, influencers, bloggers, call centers, and many others.
Observational over self-report! Birdie uses AI and NLP for data-processing, removing unconscious human bias while improving accuracy and efficiency.
Relax, no need to worry! We’re doing everything automatically and delivering actionable insights back to you.