Take your customer experience to the next level

Instantly uncover, understand, and quantify users’ friction and pain points to prioritize initiatives that will increase customer satisfaction and engagement while reducing contact rate and churn

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Empowering customer-centric companies around the world

Transform customer feedback and data into revenue and make CX a key differentiator

Centralize customer feedback from internal and external sources to uncover and quantify customer needs and pain points, generating insights that will lead to lower churn, better retention, and lower contact rate

Fuel your Voice of the Customer Program

The answers you always wanted, available all the time

From Customer Experience to Product, Birdie empowers customer-centric teams to effortlessly transform feedback into actionable insights about what to prioritize to improve product experience

For Customer Experience

Elevate the value of your CX programs with automated real-time VoC reporting, 100% coverage of feedback across sources, and more contextualized and segmented insights

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For Product Ops

Establish a single source of truth for feedback with a customer-centric product prioritization process that will fuel your product organization’s growth

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For Product Teams

Enhance your product intuition and customer empathy, accelerate product discovery, and simplify roadmap prioritization by using contextualized feedback as evidence

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Ready to supercharge your VOC program?

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Awarded and recognized as an AI & product innovator

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