Tegus
Tegus centralized all of its feedback sources with Birdie’s AI platform, eliminating manual work and transforming scattered inputs from support, sales calls, surveys, and web forms into a unified stream of insights. By automating categorization, filtering noise, and applying a flexible taxonomy, the team reduced analysis time dramatically, saving 27 hours per month and turning 300 hours of conversations into actionable insights in just five hours. This enabled Tegus to double the amount of product insights generated, improve cross-team credibility, and make faster, data-driven decisions across its product lifecycle.
