Enterpret accelerates insights. Birdie accelerates decisions.
Customer-centric companies choose Birdie because we turn customer context into CX decisions, execution, and measurable business impact — not just faster insights.
Join the flockWhy this matters
We're not a company that happens to have values on a wall. Our culture is something we've built deliberately and defended from day one. Here's what that actually looks like.
From insights to priorities:
Turn feedback signals into CX opportunities
Rank by impact, effort, and urgency
Assign owners and drive action
Taxonomy that drives action:
Use taxonomy only if it drives decisions
Focus on opportunities, not endless themes
Standardize categories for alignment
Accuracy you can audit:
Use transparent, explainable models
Track quality metrics over time
Keep humans in the loop
Impact you can prove:
Tie opportunities to initiatives and outcomes
Show what changed and what improved
Quantify ROI for leaders
Impact you can prove:
Built by and for CX teams
Governance and execution included
White-glove support for success
Two approaches to customer intelligence, only one built for outcomes
Engineers
who love clean systems and messy problems in equal measure.
Data & AI people
who turn signal into insight and insight into action.
Product thinkers
who obsess over the customer's experience, not just the feature list.
Commercial people
who understand that selling is really just helping.
Operators
who make complex things simple and chaotic things orderly.If you don't see your role above — apply anyway. We'll know if it's a fit.
Where we work
We started in Brazil and grew into the US. Today we operate across both, with remote flexibility and a culture that keeps us connected across time zones.
São Paulo, Brazil
Where it all began.
United States
Where we're growing.
Join us. Help us build a world where brands truly respect their customers.
We're building something that matters. Come build it with us.
