CX & product intelligence blog

The latest insights on CX, product, user feedback, and the art of creating customer-centric products

Pat Osorio

Text Analytics for Voice of Customer: Beyond Topic Modeling

December 4, 2025

Pat Osorio

The 5 limitations of Social Listening to generate Insights

November 26, 2025

Pat Osorio

The Power of Continuous Feedback Loop in CX

November 26, 2025

Pat Osorio

The State of Customer Feedback in Product: How Companies Use it to Build Successful Products

November 26, 2025

Pat Osorio

Voice of the customer: Air conditioner preferences in the US

November 26, 2025

Pat Osorio

Why a robust customer feedback management system is an absolute must-have for product teams

November 26, 2025

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