4 Steps to Leverage Qualitative Data to Improve Customer Satisfaction and Reduce Support Cost

After multiple iterations of our own methodology to help our customers increase their customer satisfaction [...]

Leveraging Customer Feedback Analytics to Enhance Customer Experience in FinTech

Leveraging Customer Feedback Analytics to Enhance Customer Experience [...]

Navigating the Path to SaaS Success: Insights from Henrique at Bill.com

In the fast-paced world of Software as a Service (SaaS), success isn’t just about building [...]

Product Leader’s First 180 Days: Insights from Esteban’s Masterclass on Scaling Product and Teams

In the ever-evolving landscape of product development, effective leadership can make all the difference between [...]

Leveraging AI and Behavioral Economics for Community Building and User Engagement

Today it’s really important for businesses to create active online communities and get users involved. [...]

From Product Management to the C-Suite: Navigating Your Path to Leadership

The journey from a product management role to a leadership position in the C-suite is [...]

Building and Scaling Feedback Loops for Effective Product Development

In the dynamic world of product development, feedback is the lifeblood that fuels innovation and [...]

Successful Product Discovery: 4 Key Insights from a Sr. Product Manager at Miro

Successful Product Discovery [...]