The product intelligence blog

The latest insights on product, user feedback, and the art of creating customer-centric products

customer feedback analysis
The Power of the Customer’s Voice in Product Success: a chat with Lisa Orr, Sr. Product Manager at Zapier

It’s no secret that understanding and satisfying your customers is the key to a thriving [...]

The State of Customer Feedback in Product: How Companies Use it to Build Successful Products

The importance of customer feedback in product teams cannot be overstated. Understanding the needs and [...]

How customer feedback analysis can better inform product roadmap

Although a product roadmap is something that exists in most product maturity levels in software [...]

How a feedback analytics tool empowers product teams 

Everybody knows that user experience must be a top priority when it comes to creating [...]

Customer feedback: A powerful resource for product management

Customer feedback is accessible more than ever through multiple channels. Still, many companies don’t look [...]

How Marketers Can Truly Embrace AI and Maximize Its Benefits

Data dictates everything that we do, from what people say on social media and review [...]

A Guide to Feedback Analysis applied to Product Management

Discover how Consumer Goods companies can leverage Text Analytics to get detailed feedback about products [...]

CPIs – The key metrics to be customer-centric

Many companies claim to be customer-centric, but in fact, may be spending all of their [...]

Want more in-depth product content? Try our resource library

[Webinar] Mastering stakeholder influence in Product Management
[Template] Product Insights from Customer Feedback
[Webinar] Data-driven Product Management beyond product analytics
[Template] Product Maturity Model
[Webinar] Building a continuous discovery program with Docusign, Linkedin, and Zapier
[Template] Customer Feedback Analysis
[Webinar] How to use customer feedback in product management
[Report] How IoT has Changed Homes and Businesses
customer feedback analysis
The Power of the Customer’s Voice in Product Success: a chat with Lisa Orr, Sr. Product Manager at Zapier

It’s no secret that understanding and satisfying your customers is the key to a thriving [...]

The State of Customer Feedback in Product: How Companies Use it to Build Successful Products

The importance of customer feedback in product teams cannot be overstated. Understanding the needs and [...]

Economic downturn: what changes should product management professionals expect?

Tech layoffs, GPTChat, and companies under pressure to be more effective and do more with [...]

Birdie’s new visual identity: we’re proud to present

This blogpost was written by Fabiano Meneghetti, Head of Design at Birdie. First, a recap [...]

Strong stakeholder relationship management in Product teams

Stakeholder relationship management webinar takeaways: self-awareness, data, and artifacts for stakeholder alignment In our last [...]

5 ways to a more confident product strategy – by Intercom and Momentive product leaders

In our most recent webinar, we had the pleasure of welcoming Aleks Bass, VP of [...]

Setting up Product Operations to reduce churn and grow revenue

How Product Ops can directly impact business outcomes in product-led companies [...]

18 Product Management Certifications and Courses to Boost Your Career

Even with the recent economic challenges and uncertainties facing the tech industry, product management remains [...]

Master customer understanding to superpower your product skills

Request free trial

Stay connected to Birdie