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The latest insights on CX, product, user feedback, and the art of creating customer-centric products
Driving Strategic Market Intelligence with AI-Powered Customer Feedback Analytics Tools
Discover how AI-powered customer feedback analytics tools like Birdie.ai transform market intelligence, enabling data-driven decisions [...]
Text Analytics for Voice of Customer: Beyond Topic Modeling
Discover how Birdie.ai's Areas and Opportunities model outperforms traditional topic modeling in text analytics for [...]
Leveraging Customer Feedback Analytics to Enhance Customer Experience in FinTech
Leveraging Customer Feedback Analytics to Enhance Customer Experience
![[Masterclass] Scaling feedback loops across the PDLC](https://birdie.ai/wp-content/uploads/2023/01/Blog-Posts-6-300x225.png)
Building and Scaling Feedback Loops for Effective Product Development
In the dynamic world of product development, feedback is the lifeblood that fuels innovation and [...]
Customer’s Voice and Product Success: 3 Key Insights by Lisa Orr, Sr. Product Manager at Zapier
It’s no secret that understanding and satisfying your customers is the key to a thriving [...]
The State of Customer Feedback in Product: How Companies Use it to Build Successful Products
The importance of customer feedback in product teams cannot be overstated. Understanding the needs and [...]
How customer feedback analysis can better inform product roadmap
Although a product roadmap is something that exists in most product maturity levels in software [...]
How a feedback analytics tool empowers product teams
Everybody knows that user experience must be a top priority when it comes to creating [...]
Customer feedback: A powerful resource for product management
Customer feedback is accessible more than ever through multiple channels. Still, many companies don’t look [...]
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How to Transform Your CX from a Cost Center to a Strategic Profit Engine
The $3.8 Trillion Problem No One’s Talking About Did you know? Companies delivering exceptional customer [...]
AI in Customer Experience: 10 Must-Read Books for 2025
Discover 2025's essential AI customer experience books, curated by feedback analytics experts. Learn how AI [...]
Driving Strategic Market Intelligence with AI-Powered Customer Feedback Analytics Tools
Discover how AI-powered customer feedback analytics tools like Birdie.ai transform market intelligence, enabling data-driven decisions [...]
The Power of Continuous Feedback Loop in CX
Learn how continuous feedback, CX-centric strategies, and actionable insights help businesses improve customer satisfaction, build [...]
Text Analytics for Voice of Customer: Beyond Topic Modeling
Discover how Birdie.ai's Areas and Opportunities model outperforms traditional topic modeling in text analytics for [...]
4 Steps to Leverage Qualitative Data to Improve Customer Satisfaction and Reduce Support Cost
After multiple iterations of our own methodology to help our customers increase their customer satisfaction [...]
Leveraging Customer Feedback Analytics to Enhance Customer Experience in FinTech
Leveraging Customer Feedback Analytics to Enhance Customer Experience
Navigating the Path to SaaS Success: Insights from Henrique at Bill.com
In the fast-paced world of Software as a Service (SaaS), success isn’t just about building [...]