The product intelligence blog

Driving Strategic Market Intelligence with AI-Powered Customer Feedback Analytics Tools

Discover how AI-powered customer feedback analytics tools like Birdie.ai transform market intelligence, enabling data-driven decisions [...]

Text Analytics for Voice of Customer: Beyond Topic Modeling

Discover how Birdie.ai's Areas and Opportunities model outperforms traditional topic modeling in text analytics for [...]

Leveraging Customer Feedback Analytics to Enhance Customer Experience in FinTech

Leveraging Customer Feedback Analytics to Enhance Customer Experience

Building and Scaling Feedback Loops for Effective Product Development

In the dynamic world of product development, feedback is the lifeblood that fuels innovation and [...]

Customer’s Voice and Product Success: 3 Key Insights by Lisa Orr, Sr. Product Manager at Zapier

It’s no secret that understanding and satisfying your customers is the key to a thriving [...]

The State of Customer Feedback in Product: How Companies Use it to Build Successful Products

The importance of customer feedback in product teams cannot be overstated. Understanding the needs and [...]

How customer feedback analysis can better inform product roadmap

Although a product roadmap is something that exists in most product maturity levels in software [...]

How a feedback analytics tool empowers product teams 

Everybody knows that user experience must be a top priority when it comes to creating [...]

Customer feedback: A powerful resource for product management

Customer feedback is accessible more than ever through multiple channels. Still, many companies don’t look [...]