The product intelligence blog

Driving Strategic Market Intelligence with AI-Powered Customer Feedback Analytics Tools

Discover how AI-powered customer feedback analytics tools like Birdie.ai transform market intelligence, enabling data-driven decisions [...]

Text Analytics for Voice of Customer: Beyond Topic Modeling

Discover how Birdie.ai's Areas and Opportunities model outperforms traditional topic modeling in text analytics for [...]

Leveraging Customer Feedback Analytics to Enhance Customer Experience in FinTech

Leveraging Customer Feedback Analytics to Enhance Customer Experience [...]

Building and Scaling Feedback Loops for Effective Product Development

In the dynamic world of product development, feedback is the lifeblood that fuels innovation and [...]

Customer’s Voice and Product Success: 3 Key Insights by Lisa Orr, Sr. Product Manager at Zapier

It’s no secret that understanding and satisfying your customers is the key to a thriving [...]

The State of Customer Feedback in Product: How Companies Use it to Build Successful Products

The importance of customer feedback in product teams cannot be overstated. Understanding the needs and [...]

How customer feedback analysis can better inform product roadmap

Although a product roadmap is something that exists in most product maturity levels in software [...]

How a feedback analytics tool empowers product teams 

Everybody knows that user experience must be a top priority when it comes to creating [...]

Customer feedback: A powerful resource for product management

Customer feedback is accessible more than ever through multiple channels. Still, many companies don’t look [...]