Customer-Centric
Setting up Product Operations to reduce churn and grow revenue
How Product Ops can directly impact business outcomes in product-led companies
fevereiro 6, 2023
How Product Ops can directly impact business outcomes in product-led companies
Being product-centric means being both customer-centric and user-centric when building a strong product – one that addresses customer needs.
Customer feedback is accessible more than ever through multiple channels. Still, many companies don’t look at it with the proper attention and lose the opportunity
As Product Managers, we make decisions every day. It’s the core of our job. We have many mental models, frameworks, processes, and tools to help
There is no doubt that direct access to consumers in the discovery process can empower product teams and help them build and launch better products.
We produced 3 Key Learnings from our recent virtual discussion on our Experts roundtable: How to use customer feedback in product management. Tom Laughlin (Director
The COVID-19 pandemic changed customer behaviors, driving even more consumers to switch brands on a whim and try new products if their preferred options were
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