The product intelligence blog

The latest insights on product, user feedback, and the art of creating customer-centric products

Successful Product Discovery: 4 Key Insights from a Sr. Product Manager at Miro

Successful Product Discovery [...]

Powerful Continuous Discovery Program: 6 Key Insights from Product Managers at Docusign, Linkedin, and Zapier

Want to build a continuous discovery program? Here are the main takeaways from this high-level [...]

Continuous discovery: the evolution of product discovery

Product discovery has been a big thing in product management since 2007. It all started [...]

All you need to know about implementing a strong product discovery process in your company

Product Discovery is the science of reducing uncertainty about what to build next. Learn more about [...]

Informative Customer Feedback: How to Enhance Your Product Intuition

As Product Managers, we make decisions every day. It’s the core of our job. We [...]

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Driving Strategic Market Intelligence with AI-Powered Customer Feedback Analytics Tools

Discover how AI-powered customer feedback analytics tools like Birdie.ai transform market intelligence, enabling data-driven decisions [...]

CX Feedback Loop Illustration
The Power of Continuous Feedback Loop in CX

Learn how continuous feedback, CX-centric strategies, and actionable insights help businesses improve customer satisfaction, build [...]

Text Analytics for Voice of Customer: Beyond Topic Modeling

Discover how Birdie.ai's Areas and Opportunities model outperforms traditional topic modeling in text analytics for [...]

4 Steps to Leverage Qualitative Data to Improve Customer Satisfaction and Reduce Support Cost

After multiple iterations of our own methodology to help our customers increase their customer satisfaction [...]

Leveraging Customer Feedback Analytics to Enhance Customer Experience in FinTech

Leveraging Customer Feedback Analytics to Enhance Customer Experience [...]

Navigating the Path to SaaS Success: Insights from Henrique at Bill.com

In the fast-paced world of Software as a Service (SaaS), success isn’t just about building [...]

Product Leader’s First 180 Days: Insights from Esteban’s Masterclass on Scaling Product and Teams

In the ever-evolving landscape of product development, effective leadership can make all the difference between [...]

Leveraging AI and Behavioral Economics for Community Building and User Engagement

Today it’s really important for businesses to create active online communities and get users involved. [...]

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